Shipping policy

Australian shipping

We use Australia Post as our courier. All orders are shipped same or next day. Shipping included in promotional offers refers to standard shipping not express post. Standard shipping generally takes 2+ days and express post shipping generally arrives in 2 days, though delivery times are out of our hands. Please refer to Australia Post’s current delivery schedule here. All customers are copied into delivery instructions via email.

International shipping

We do not currently offer international shipping through this store, but this can be arranged through The Acne & Eczema Clinic, so please be in touch if you'd like items posted internationally by emailing us at hello@somethingelseskincare.com or help@acneandeczema.com and let us know which products you are wanting to order.